Sr. System Administrator

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

"DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC 

“The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA 

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. 

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. 

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. 

Atlassian Administrator – Job Description

Employment Type: Full-Time 

Location: Pune

Position Summary

The Atlassian Administrator is responsible for administering, configuring, and optimizing Atlassian tools including Jira, Confluence, and Bitbucket. This role supports engineering and product teams by managing user access and onboarding, designing and maintaining Jira workflows, implementing automation and scripting solutions, and enforcing governance controls across the Atlassian platform. The position also supports project migrations, custom field management, and system improvements to ensure efficient collaboration and scalable development workflows.

Key Responsibilities

• Administer and maintain Jira, Confluence, and Bitbucket environments.
• Manage user onboarding and access provisioning, including adding new hires to Jira and Confluence and maintaining groups, roles, and permissions.
• Design and maintain Jira workflows, including issue types, status transitions, and workflow updates.
• Develop standardized issue templates for Stories, Bugs, Documentation tasks, and Backport fixes.
• Implement Smart Checklist Pro templates, including automated Feature Readiness checklists.
• Configure secure custom fields and governance controls, including restricting sensitive fields to specific project roles.
• Create custom tracking fields and dashboards, including short status indicators for Epics and Initiatives.
• Build automation rules, including automatically generating documentation tickets.
• Support Jira project migrations while maintaining configuration and data integrity.
• Utilize ScriptRunner and scripting tools to implement advanced automation, validations, and custom Jira functionality.
• Troubleshoot system issues and provide Tier 2/3 support for Atlassian platform users.
• Maintain documentation, governance standards, and best practices for Atlassian platform administration.

Required Qualifications

• 5–8 years of experience administering Atlassian tools (Jira, Confluence, Bitbucket).
• Strong experience with Jira workflows, automation rules, permission schemes, and project configuration.
• Experience with Atlassian project migrations and environment administration.
• Experience with scripting or automation tools (ScriptRunner, Groovy, REST APIs preferred).
• Knowledge of Agile and DevOps development methodologies.
• Strong troubleshooting, analytical, and stakeholder communication skills.

Preferred Qualifications

• Atlassian certifications (ACP-JA, ACP-CA, or similar).
• Experience with SSO, identity management, and access governance.
• Experience integrating Atlassian tools with CI/CD pipelines or enterprise platforms.
• Background supporting enterprise-scale engineering environments.

DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.