Product Test Technician

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

"DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC 

“The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA 

DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. 

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. 

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. 

The RMA Test Technician is responsible for performing a variety of tests and repairs on returned products (RMAs) to ensure they meet quality standards and are suitable for resale or repair. This role requires a understanding of electronic systems and troubleshooting techniques.

This position can be hired as a RMA Test Technician or SR RMA Test Technician depending upon experience. This position is onsite in Chatsworth, CA.

Essential Duties and Responsibilities:
• Perform complex system-level tests on RMA products, including but not limited to:
   o Functional testing
   o Performance testing
   o Environmental testing
   o Reliability testing
• Troubleshoot and diagnose system failures using various diagnostic tools and techniques.
• Participate in continuous improvement initiatives to enhance test efficiency and product quality.
• Stay current with industry trends, technologies, and best practices.

Qualifications:
• AS degree in Computer Science and/or Information Systems, or a related technical field preferred. Relevant experience may substitute for formal education.
• Excellent analytical and troubleshooting skills.
• Effective verbal and written communication skills.
• Meticulous attention to detail and a commitment to quality.
• Ability to work collaboratively within a team environment.
• Ability to work well under pressure of meeting deadlines without compromising the quality of work.
• Ability to lift up to 50 lbs

Preferred Qualifications:
• Strong understanding of storage technologies, including SSDs, HDDs, RAID configurations, and related components.
• 5+ years of work experience with Intel-based hardware and Linux-based operating systems in commercial manufacturing environment.
• Proven experience in system testing, with a focus on storage systems and components.

When it's time to unwind and recharge, check out our game room. Whether you're in the mood for a friendly match of ping pong or pool, or prefer to break a sweat on the treadmill, our space offer the perfect balance of relaxation and a recharge. As part of our commitment to employee well-being, we also host bi-weekly payday lunches. And let's not forget, our manufacturing floor is fully air-conditioned, ensuring comfort and productivity even during the busiest of days. At DDN, we believe that a supportive and engaging work environment is the cornerstone of success. Join us and experience the difference firsthand.

Hourly Pay Range: $22.00 - $29.80 depending on experience

DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities: 

Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. 

Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable. 

Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful. 

Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.

DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.